The idea of BlueFront started in a retail store in Stockholm in the year 2000. A member of the staff felt uneasy with the fact, that there was no supporting system for customer product returns. Repair orders were taken with “pen and paper” like in the “good old days”. His idea was to create a computer programme to organize repairs and service returns.
Today BlueFront provides the 4th generation of CRM for the effective management and control of product SERVICE RETURNS. Our software has been developed by closely listening to our growing range of customers. All our solutions work with lean operation methods for the benefit of cost reduction and time saving for the service provider and a significantly improved user experience.
Our customers are global mobile telecommunication operators, blue-chip consumer electronics manufacturers, retailers, department stores, insurance companies, service centres and workshops.